Security Services

In its over 40 years of experience in the security sector, Coopservice has created a complete range of security services meeting its customers’ diverse needs to protect their assets and business from intrusions, theft, robbery, fire and technical system failures.

To avoid and prevent the threats posed by increasingly insidious criminals, Coopservice uses the most advanced technologies and employs qualified, motivated personnel that have been carefully recruited and are involved in continuous training activities.

It is a virtuous combination of people and technologies that underlies the quality of our security services, with more than 2,000 security guards, 600 security specialists, 30,000 alarm systems, 60,000 customers, 7,000 vehicles under satellite surveillance, 2,600 bank branches, more than 400 operations vehicles e 100 armoured vans.

Security Services
Manned Security
Our manned security service is provided by security guards on a radio link with our operations centre, monitoring access routes from a fixed post. When needed, they inspect the facility outer limit or inside area for intrusion signs.
Robbery Prevention
Our robbery prevention service is targeted specifically to banks and post offices and is provided by security guards on a radio link with our operations centre. They monitor the outside of the building to prevent all possible risks and impede criminal attacks.
Vigilanza fissa mediante l’impiego di unità cinofile
Il servizio di vigilanza fissa con l’ausilio di unità cinofile viene svolto da una o più guardie particolari giurate che, in costante collegamento radio con la centrale operativa, controllano gli accessi di una struttura da una postazione fissa e ispezionano saltuariamente servendosi del cane (appositamente addestrato) il perimetro o l’interno della stessa per verificarne l'integrità. Le unità cinofile possono essere utilizzate anche in ambito aeroportuale, portuale e nell’ambito dei servizi resi presso le stazioni ferroviarie e metropolitane.
Shoplifting Prevention
Our shoplifting prevention service is targeted to shopping centres, supermarkets and hypermarkets. It is provided by security guards that use CCTV remote surveillance systems to monitor the shopping floor during opening hours to prevent product loss or damage.
Security Patrols
Every day our security guards inspect customer premises for anomalies to avoid criminal acts or simply restore proper security conditions after a failure or omission.
Intrusion Response
Our intrusion response service is guaranteed every day of the year by mobile security guards on a radio link with our operations centre. They intervene when an alarm is received from a facility that has a security system installed.
Remote Surveillance
This service provides real-time remote control of all kinds of alarm systems. It is managed 24/7 by Coopservice’s operations centres in permanent interaction with fixed monitoring posts, mobile patrols and local fire-brigade and police forces.
CCTV Remote Surveillance
The sophisticated CCTV remote surveillance services managed by Coopservice’s operations centres are today at the top level allowed by remote monitoring technology. In emergency situations, they are designed to trigger prompt and targeted intervention procedures.
Telemonitoring Systems
Aimed at businesses, public bodies, shops and private individuals, this service, provided through Coopservice’s operations centre (among the most advanced ones in Italy), permanently monitors the optimal operating parameters of all kinds of installations.
GPS Monitoring
Relying on the GPS satellite system, our operations centre tracks the geographical position of vehicles, motorcycles, boats and people. Customers, too, can locate their vehicles online so as to control and optimize the management of their fleets.
Cash & Valuables Trasport and Escort
The transfer of valuables from one place to another is carried out by carefully recruited security guards using armoured vans protected by satellite radio location systems. Operations are ensured by a computerized system that can keep track of them all in real time.
Cash & Valuables Deposit
The reception, safekeeping and return of valuables entrusted to Coopservice for safe custody are carried out within secure premises protected by active and passive security systems. All management procedures are tracked and documented to allow the valuables held in custody to be identified and located at all times.
Cash Handling
This service is provided mainly to credit institutions and large supermarket chains. The counting and handling of money and processing of cheques are carried out under conditions of maximum safety by Coopservice personnel using state-of-the-art hardware systems and dedicated software tools.
ATM Management
Aimed at credit institutions, this service is supplied by Coopservice security guards in permanent interaction with our operations centre. Its purpose is to maintain the ATMs of credit institutions in good working order and replenish their cash supply.
Airport Security
In compliance with Italian Ministerial Decree no. 85 of 29th January 1999, complementary security services in airports should be provided with security guards specifically trained and equipped for the following tasks: controlling incoming and in-transit passengers; performing radioscopic or other checks on hand and stowed baggage, goods and express-delivery parcels. All these services must be provided under direct supervision of Airport Police, who are responsible for overseeing the exercise of public authority.
Port Security
In compliance with Italian Ministerial Decree no. 154 of 15th September 2009, complementary security services at sea and inland ports should be provided with security guards specifically trained and equipped for the following tasks: surveillance of owned or licensed assets; protecting corporate assets and on-board personnel equipment; performing radioscopic or other checks on goods, hand baggage and delivery parcels.
Sicurezza ferroviaria
In ottemperanza a quanto previsto dal D.M. dell’Interno del 15.09.2009 n. 154, i servizi di sicurezza complementare nell’ambito delle stazioni ferroviarie e dei relativi mezzi di trasporto e depositi, delle stazioni delle ferrovie metropolitane e dei relativi mezzi di trasporto e depositi, nonché nell'ambito delle linee di trasporto urbano vengono svolti con l'impiego di guardie particolari giurate specificamente selezionate ed addestrate (ai sensi di quanto previsto dalla circolare del Capo della Polizia del 26.2.2015) e riguardano le attività di sicurezza tra le quali: vigilanza dei beni di proprietà o in concessione, di tutela del patrimonio aziendale e dei beni in dotazione al personale di bordo; controllo radioscopico, o con altri tipi di apparecchiature, di merci, bagaglio al seguito e plichi di corrieri.
Security Reception
Our security reception service is supplied by unarmed personnel. It chiefly consists in handling correspondence, controlling building access points, holding documents and keys in custody, carrying out system functionality inspections, welcoming customers and visitors and providing courtesy information.
Stewarding
In ottemperanza a quanto previsto dal D.M. Interno del 8.8.2007 i servizi di stewarding sono svolti da personale in possesso dei requisiti personali, fisici, culturali e psicoattitudinali nonchè formato ed addestrato secondo quanto previsto dal suddetto decreto.