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Page Title - Certificazioni

Company

Certifications

GESTIONE PER L'AMBIENTE - title

ENVIRONMENT MANAGEMENT SYSTEM

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GESTIONE PER L'AMBIENTE -basic text

The ISO 14000 series of standards regulate aspects relating to the management of the environmental impact of an organisation's activities.

Since 2006, Coopservice has maintained an Environmental Management System that complies with the requirements of the UNI EN ISO 14001:2015 standard.
This certification attests that Coopservice identifies, assesses and effectively monitors the environmental aspects related to the activities carried out at its sites and locations where services are provided, in order to prevent all forms of pollution and reduce, where possible, the impact on the surrounding environment.
The certification has also been confirmed for the Coopservice Sevizi Fiduciari Group company.

In 2023, Coopservice obtained ISO 14064-1 Corporate Carbon Footprint certification, through which GHG emissions were quantified in order to implement Carbon Management policies and communicate its commitment to environmental sustainability to its stakeholders.

Registrazione EMAS - page title

EMAS

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Registrazione EMAS - basic text 1

Coopservice, in line with the environmental certifications already obtained and the long-standing results achieved in the direction of carbon neutrality, has obtained EMAS registration issued by the competent Italian Section of the Ecolabel and Ecoaudit Committee.

Obtaining EMAS registration, which stands for Eco-Management and Audit Scheme, represents an important step for a company on the path to continuous improvement of its environmental performance. It is a voluntary tool created by the European Union to help organisations of all types and sizes improve their environmental performance and communicate their results in a continuous and transparent manner.

There are many benefits for participating organisations. By systematically monitoring and improving the eco-friendly performance of their companies, they promote, first and foremost, efficiency in the use of resources, with consequent positive effects on the environment but also on operating costs. Furthermore, there is no doubt that adherence to the EMAS standard contributes to improving the company's reputation, demonstrating a serious and verified commitment to sustainability. In particular, by requiring participating organisations to produce an Environmental Statement to be validated by independent verifiers, as well as binding them to communicate their Performance Indicators in a transparent and continuous manner.

Registrazione EMAS - basic text 2

The importance of EMAS lies in its role as a guide and stimulus for organisations that wish to tackle the challenge of sustainability immediately, without delay, focusing in particular on the three components that currently have the greatest impact:

efficient use of resources: “eco” management of resources and reduction of waste, thereby improving operational efficiency and cutting associated costs;
climate change: adoption of the necessary mitigation measures, in particular the reduction of greenhouse gas (GHG) emissions;
corporate social responsibility: positive effects on business activity resulting from good social and environmental performance.

ECOVADIS

EMAS

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ECOVADIS - basic text 1

The EcoVadis Medal and Badge Programme rewards eligible companies that have completed the EcoVadis assessment process and have demonstrated a relatively sound management system that meets the sustainability criteria as outlined in the EcoVadis methodology.

The EcoVadis medal or badge is a recognition of their achievements compared to other companies assessed in the EcoVadis database. Medals are awarded according to a company's “percentile” ranking, which is calculated at the time the scorecard is published. The “percentile” ranking is calculated on all companies in all sectors, not per sector.

ECOVADIS - basic text 2

In 2025, Coopservice was awarded the GOLD medal by being in the best 5% of evaluated companies (95th percentile or higher).

ECOVADIS - download

Ecolabel - Page title

ECOLABEL CERTIFICATION

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CERTIFICAZIONE ECOLABEL - basic text 1

In 2020, Coopservice obtained EU Ecolabel certification for indoor cleaning services identified by the Green Leaf by Coopservice brand, designed to identify and promote the green services with reduced environmental impact that we design and deliver.

The EU Ecolabel is a mark of environmental excellence, awarded by an independent body to products and services that meet high environmental standards throughout their life cycle, taking into account the average lifespan of products, their reusability/recyclability, the reduction of packaging and their recycled content.

The EU Ecolabel promotes the circular economy by encouraging manufacturers to generate less waste and CO2 during the production process. The EU Ecolabel criteria provide strict guidelines for companies seeking to reduce their environmental impact and ensure the effectiveness of their environmental actions through third-party checks.

CERTIFICAZIONE ECOLABEL - basic text 2

At Coopservice, we have placed environmental sustainability at the heart of our development strategies and actions. We offer eco-sustainable services and solutions with low impact and high effectiveness, helping our customers achieve their sustainability and environmental protection goals by fostering a virtuous cycle of change and improvement that benefits everyone.

In our Green Leaf services, we use:

certified eco-friendly products;
low-emission equipment and vehicles;
working methods that reduce the use of chemicals and limit waste; 
recycled/recyclable materials and separate waste collection systems;
energy solutions from renewable sources.
All this while maintaining the high quality and effectiveness of the service we offer.

 

SISTEMA DI GESTIONE PER LA SALUTE E LA SICUREZZA - Page title

HEALTH AND SAFETY MANAGEMENT SYSTEM

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SISTEMA DI GESTIONE PER LA SALUTE E LA SICUREZZA - basic text

Protecting the health and safety of workers is not only a legal obligation and an opportunity to reduce social costs, but also a moral duty for every company and employer. All company figures participate in this task, with different responsibilities and roles.

The 2018 UNI ISO 45001 standard “Occupational health and safety management systems – Requirements and guidance for use” is the first international standard to define minimum standards of good practice for the protection of workers worldwide. It establishes a framework for improving safety, reducing risks in the workplace and improving the health and well-being of workers, thus enabling any organisation that chooses to certify its management system under accreditation to improve its health and safety performance.

The certification has also been confirmed for the Coopservice Sevizi Fiduciari Group company.

SISTEMA DI GESTIONE PER LA RESPONSABILITÀ SOCIALE - page title

MANAGEMENT SYSTEM FOR SOCIAL ACCOUNTABILITY

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SISTEMA DI GESTIONE PER LA RESPONSABILITÀ SOCIALE - basic text

Coopservice has always ensured compliance with current labour regulations by adopting economic treatment for its members and employees that complies with national, regional and provincial trade union agreements. In pursuit of continuous improvement, it has decided to integrate its Quality, Environment and Safety Management System with the requirements of Social Accountability, better known by the acronym SA8000:2014 (Social Accountability).

SISTEMA DI GESTIONE PER LA RESPONSABILITÀ SOCIALE - download

Gender equality Duplicate 2

30415 Diversity & Inclusion

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30415 - text

ISO 30415 is a guide on Diversity and Inclusion for organisations, governance, boards, employees and stakeholders. The standard applies to the lifecycle of human resources management, product and service delivery, supply chain relations and external stakeholder relations to ensure fairness, equity and equality.

Coopservice has decided to conform its Diversity and Inclusion Management business process to the requirements of ISO 30415 in order to demonstrate its focus on people, improve its impact on the community and society and achieve its sustainable development objectives.

Increasing its inclusive capacity leads to an increase in cultural stimuli and an enhancement of corporate culture, generating greater economic value and attractiveness for all stakeholders.

Gender equality

GENDER EQUALITY

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Gender equality - Basic Text

Coopservice S.Coop.p.A. and Istituto di Vigilanza Coopservice S.p.A. have obtained Gender Equality certification in accordance with the UNI/PdR 125:2022 standard.

Adherence to the standard demonstrates the organisations' commitment to adopting a systemic approach to cultural change in order to achieve greater gender equality.

Coopservice and Istituto di Vigilanza Coopservice are committed to adopting policies and measures to promote female employment, equal opportunities in access to work, equal pay, equal access to career and training opportunities, full implementation of paternity leave, welfare programmes to support care responsibilities, measuring progress and results through the establishment of specific KPIs.

Family Audit - Page Title

Family Audit

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Family Audit - Basic Text

In 2022, Coopservice began the certification process for the Family Audit, which was completed on 04/05/2023. 

The Autonomous Province of Trento, as the certifying body for the Family Audit standard, registered Coopservice under number 297 in the Register of Certified Organisations.
With the issue of the Family Audit certificate, Coopservice enters the implementation phase of the three-year certification process. It therefore begins the process of implementing the improvement measures set out in the business plan, which will be monitored and validated on an annual basis. 

Family Audit is a voluntary company certification that recognises an organisation's commitment to adopting measures aimed at promoting a work-life balance for its staff.
The certification is issued by the Autonomous Province of Trento, which awards the Family Audit mark to organisations that commit to a three-and-a-half-year process aimed at defining and implementing a work-life balance plan.

The certification standard is widespread at national level and recognised internationally, triggering a virtuous cycle of continuous improvement that offers the opportunity to join a network of institutions and companies that aim to become people-friendly workplaces.

Institutional page of the Agency for Social Cohesion https://www.trentinofamiglia.it/Certificazioni-e-reti/Family-Audit/Certificazione-Family-Audit

Institutional video of the Agency for Social Cohesion of the Autonomous Province of Trento presenting the Family Audit https://www.facebook.com/watch/?v=1403978186686972

Certificato_family - DOWNLOAD

SISTEMA DI GESTIONE PER LA QUALITÀ - page title

QUALITY MANAGEMENT SYSTEM

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SISTEMA DI GESTIONE PER LA QUALITÀ - BASIC TEXT

Coopservice has maintained a Quality Management System compliant with the requirements of the UNI EN ISO 9001 standard since 1996.

This certification attests that Coopservice's processes, both those primarily related to service delivery and those supporting the organisation's operations, are planned, carried out and controlled effectively, to the satisfaction of customers and their needs.

The certification has also been confirmed for the Coopservice Sevizi Fiduciari Group company.

SISTEMA DI GESTIONE PER LA QUALITÀ - download

SISTEMI DI GESTIONE PER LA PREVENZIONE DELLA CORRUZIONE - page title

MANAGEMENT SYSTEMS FOR THE PREVENTION OF BRIBERY

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SISTEMI DI GESTIONE PER LA PREVENZIONE DELLA CORRUZIONE - basic text 1

Certification of compliance of the management system with ISO 37001 - Anti-bribery management systems - brings several advantages to organisations that adopt it:

  • it strengthens the company's reputation and image, 
  • it reassures the market and stakeholders about the effectiveness and reliability of the processes that the company implements to prevent corruption,
  • it constitutes a distinctive element compared to the competition.
  • The management system for the prevention of corruption aims to help the company prevent, detect and tackle corruption, as well as comply with the relevant laws.

By adopting the guidelines of the standard, Coopservice rejects, prevents and combats all forms of corruption in the broadest sense of the term, i.e. any form of abuse for private gain or malpractice, including promises, inducements, incitement, requests, offers of incentives or other benefits as a reward to a person for performing or omitting to perform actions, whether due or not.

SISTEMI DI GESTIONE PER LA PREVENZIONE DELLA CORRUZIONE - basic text 2

SISTEMI DI GESTIONE PER LA PREVENZIONE DELLA CORRUZIONE - download

Road safety - Page Title

ROAD SAFETY

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Road safety - basic text

At the end of 2022, Coopservice obtained road safety certification in accordance with the UNI EN ISO 39001 standard for the inspection, alarm response, fixed surveillance, cash-in-transit, cash transport and concierge services provided by Linea Security Services.

The UNI EN ISO 39001 standard is the international standard for road safety management, covering all aspects of risk management and legislative compliance. With the implementation of the ISO 39001-certified RTS (Road Traffic Management System), Coopservice actively contributes to reducing the risk of serious road traffic accidents, improving the safety levels of its workers over time.

In this way, Coopservice can monitor the number of accidents resulting from road collisions, controlling and managing everything under its influence. The RTS management system aims to prevent, control and monitor risks and continuously improve road safety performance, enabling the proper management and constant monitoring of all activities and related processes. In addition, the ISO 39001 road safety management system guarantees:

  • increasing Coopservice's efficiency and performance by reviewing production processes and organisational dynamics;
  • reducing accidents resulting from road collisions;
  • reducing the need for legal action;
  • improving the safety levels of Coopservice workers over time;
  • promoting awareness of road safety issues.

Sicurezza stradale - Download

56001 Innovation - page title

56001 INNOVATION

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56001 INNOVATION - basic text

Coopservice Soc.Coop.p.A and Istituto di Vigilanza Coopservice S.p.A. have received certification from Bureau Veritas, a world leader in inspection and certification services, confirming compliance with the innovation management system as required by ISO 56001:2024. In particular, the scope of the certification obtained concerns the management of innovation in the provision of services and the efficiency of internal and operational processes, with specific reference to cleaning, handling & moving, facility, energy, technical and security services, as well as in the field of property design and sustainability. This important recognition attests to the value and continuity of the path begun in the 2018 corporate strategic plan, which has marked, over time, a significant strengthening of the resources employed in innovation, research and development and, last but not least, in projects to reduce the carbon footprint.

E.S.CO. | ENERGY SERVICE COMPANY - page title

E.S.CO. | ENERGY SERVICE COMPANY

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E.S.CO. | ENERGY SERVICE COMPANY - BASIC TEXT

Coopservice has UNI CEI 11352:2014 certification for the provision of energy services in the public sector. Its E.S.CO. (Energy Service Company) status allows it to pursue energy saving and efficiency projects with guaranteed results.

ESCOs are companies that carry out interventions aimed at improving energy efficiency, i.e. measures to improve energy efficiency in the user's installations or premises, assuming the risk of the initiative and freeing the end customer from any organisational and investment burdens.

This is an important recognition of an integral part of the company's value system: the balance between effectiveness and efficiency, which aim to satisfy the customer, and attention to the environment, for sustainable socio-economic development.

E.S.CO. | ENERGY SERVICE COMPANY - download

SOA - ATTESTAZIONE DI QUALIFICAZIONE ALLA ESECUZIONE DI LAVORI PUBBLICI - page title

SOA - CERTIFICATE OF QUALIFICATION FOR THE EXECUTION OF PUBLIC WORKS

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SOA - ATTESTAZIONE DI QUALIFICAZIONE ALLA ESECUZIONE DI LAVORI PUBBLICI - BASIC TEXT

SOA certification is mandatory for participation in public works tenders, i.e. it is a necessary and sufficient document to prove a company's ability to carry out public and private works. SOA certification therefore certifies and guarantees that a company in the construction sector meets all the requirements set out in current legislation on public works contracts.

OG 1 | VIII OG 9 | III-BIS
OG 10 | V OG 11 | VII
OS 3 | III-BIS OS 30 | V
OS 28 | V  

SOA - download

50001 title

ISO 50001

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50001 text

The UNI CEI EN ISO 50001 standard ‘Energy management systems - Requirements and guidelines for use’ is the Italian version of the international ISO 50001 standard.
The standard specifies the requirements for creating, implementing, maintaining and improving an energy management system. The objective of such a system is to enable an organisation to pursue, through a systematic approach, the continuous improvement of its energy performance, including energy efficiency and energy consumption and use. The current edition is dated September 2018.

50001 download

FGas - Page title

CERTIFICAZIONE FGAS

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FGas - Basic Text

FGAS certification is the document that certifies the suitability of companies and workers to manage fluorinated gases responsible for the greenhouse effect. In particular, it is required for companies that manage and carry out installation and maintenance activities on systems, which are required to obtain a licence for fluorinated gases.

The legislation relating to FGAS certification, Presidential Decree No. 146 of 16 November 2018, regulates who is required to hold the FGAS certificate and fluorinated greenhouse gases, replacing and supplementing the previous Presidential Decree No. 43 of 27/01/2012.

FGas - Download

Sistema di Gestione BIM - Page title

SISTEMA DI GESTIONE BIM

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Sistema di gestione BIM - Basic text

In 2022, Coopservice completed the BIM Management System certification process in accordance with UNI/PdR 74:2019.

BIM Management System Certification is a voluntary company certification that attests to the organisation's compliance with the quality requirements necessary to ensure the efficiency and transparency of the process of producing and managing information content relating to the real estate and plant assets that are the subject of the company's activities.

The reference practice is prepared in accordance with UNI EN ISO 9001:2015, for the purposes of classification within the company's Integrated Management System. The certification is issued by Bureau Veritas Italia. The UNI/PdR 74:2019 reference practice is disseminated nationally, while the UNI EN ISO 9001:2015 regulatory framework is recognised internationally. The company's BIM Management System Certification guarantees, for all those involved in the digital information content management process, that Coopservice complies with nationally and internationally recognised quality standards.

SISTEMA DI GESTIONE BIM - DOWNLOAD

ISO 27001

ISO 27001 - INFORMATION SECURITY

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27001 - Text

Coopservice has obtained ISO 27001 certification, demonstrating the best practices that the company is implementing in terms of information security. The certification provides independent and qualified verification that information security is managed in line with international best practices and corporate objectives.

The standard allows for a comprehensive approach to information security in all relevant areas: from digital and paper documents to hardware (computers and networks) and staff skills. It ensures that information (including customer and confidential information) is managed with appropriate levels of confidentiality, integrity and availability, balancing protection needs and investments.

ISO 27001 download