Our Ethical Code

Coopservice, in order to ensure that the behaviour of all those who work on behalf or in the interest of the Company is always in compliance with the law and consistent with the principles of correctness and transparency in the conduct of business and company activities, has adopted the Code of Ethics and the Organisation, Management and Control Model pursuant to Legislative Decree 231/2001. With these instruments, we aim to prevent and combat the risk of offences being committed, in compliance with and in the implementation plan of Legislative Decree 231/01, as well as, consequently, economic efficiency and moralization in internal (top management, management, workers) and external relations, in order also to promote uniformity of conduct, in compliance with the law, and the consolidation of our image induced by a positive corporate reputation.

The purpose of the Coopservice Ethical Code is mainly to prevent and counter the risk of unlawful acts, in compliance with and application of Italian Legislative Decree 231/01, and to achieve economic efficiency and integrity in all relationships inside and outside the Company by ensuring uniform and lawful behaviour by senior managers, managers, employees and third parties, thus projecting a positive corporate image based on sound reputation and trust.

The latest version of our Ethical Code is dated 12th February 2012. To ensure that the behaviour of everyone acting on behalf or in the interest of the Company is at all times compliant with applicable laws and regulations as well as consistent with integrity and transparency standards in business dealings and operations, Coopservice S.Coop.p.a. adopted the so-called ‘Modello 231’, in line with the dispositions of Italian Legislative Decree no. 231 of 2001, and issued its own Ethical Code.


The latest version of the 231 Model is dated 28 June 2018.


The Code of Ethics, adopted since 2005, defines the ethical and moral standards of the cooperative, indicating the lines of conduct that must be strictly observed by directors, board of statutory auditors, workers' members, employees, collaborators, subsidizing members, customers, suppliers, business partners, subcontractors, consultants and anyone who performs, in any capacity, representative functions, including de facto.


The latest version of the Code of Ethics is dated 23 February 2012.


In 2019 the company, in line with its own system of values and as further confirmation of its commitment against illicit conduct and the fight against corruption (active and passive, public and private), has adopted a Management System for the Prevention of Corruption in accordance with the international standard ISO 37001 (Anti-Bribery management system) that it has included in its integrated management system 
All interested parties receiving the application of the Code of Ethics and the system for the prevention of corruption are required to report any violation of the Anti-Corruption System in general, of the company policy and/or of any Anti-Corruption Law of which they have become aware, even indirectly, in the course of their activity.
To this end, special channels of communication are provided to allow the sending of reports on violations, even anonymously, thus protecting the reporter against any form of retaliation, discrimination or penalisation, guaranteeing the confidentiality of the identity.